Hours Mon–Fri 11–5:30

Call (480) 813-9259

Gilbert Towne Center • Suite #102

Worn in.
Not worn out.

Resoles, heels, stretching, purse and luggage repair, belts, hems and alterations, all at one counter in Gilbert.

Call (480) 813-9259 Get directions

4.2 on Google 170 reviews Gilbert Rd & Guadalupe

The repair line Line drawing of a cobbler's bench run as a conveyor: worn boots, heels, oxfords and a handbag ride under five stations, strip, sole, nail, stitch and shine, and leave repaired with a ready ticket. 01 STRIP 02 SOLE 03 NAIL 04 STITCH 05 SHINE READY No. 102 READY No. 102 READY No. 102 READY No. 102 READY No. 102 READY No. 102 READY No. 102 READY No. 102 READY No. 102 READY No. 102 READY No. 102 READY No. 102 READY No. 102

03 Heel nailed down

Bench craft & leatherwork

At the bench

Bring it in for a quote at the counter.

  1. 1. Resoling

    Worn-through soles replaced, boots included.

  2. 2. New heels

    Heel tips and full heel replacement.

  3. 3. Stretching

    A little more room where a shoe pinches.

  4. 4. Straps & elastic

    Sandal straps and elastic re-sewn.

  5. 5. Cleaning & shine

    Cleaned, conditioned and polished.

  6. 6. Purses & luggage

    Handles, seams and hardware.

  7. 7. Belts

    Extra holes punched, leather repaired.

  8. 8. Tricky ones

    The repair another shop turned away.

Before & after

Drag the seam.

Kasey brought in "two pairs of my favorite vintage boots" to be re-soled and called the work "thorough, immaculate". A worn heel and a split sole aren't the end of a good pair.

Hems, take-ins & patches

At the machine

Alterations are half the counter: pants and dresses hemmed, clothes taken in or let out, stripes and patches sewn on. "Alterations" is the topic Google reviewers bring up most.

Taking up the hem of a dress Line drawing on a cutting mat: a dress on a hanger is measured, chalk-marked, cut to length, folded and pinned, stitched under the machine needle and pressed with an iron. READY
  1. 01 Measure
  2. 02 Mark
  3. 03 Cut
  4. 04 Pin
  5. 05 Sew
  6. 06 Press

  • 01 Hemming

    Pants, skirts and dresses taken up.

  • 02 Alterations

    Taken in, let out, fitted.

  • 03 Patches & stripes

    Sewn on uniforms, old and new.

  • 04 Repairs

    Seams, tears and the odd zipper.

Claim stubs & customer words

4.2 on Google · 170 reviews

Word for word from Google and Yelp. What reviewers talk about most:

  • alterations 15
  • new heels 11
  • purse repair 5
  • shoe cleaning 4
  • attention to detail 4
  • shoe stretching 3
  • strap repair 2
  • intricate repair 2
  • heel replacement 2
  • honest work 2
  1. Vintage boots★★★★★

    "I brought two pairs of my favorite vintage boots in to have re-soled and the woman at the counter was wonderful. Such thorough, immaculate work done on these and I will absolutely be coming back. Money well spent!"

    Kasey G. Yelp · Dec 2025

  2. Sandals★★★★★

    "I'm very thankful I went to this shop. A perfect fix for the elastic on my sandals. It beats spending $200 on a new pair! They fixed my sandles within a week."

    Sabrina A. Google · 2026

  3. Regular★★★★★

    "Always a positive experience! Angela remembers my name and preferences. Won't go anywhere else for alterations and shoe repairs."

    R B. Yelp · May 2025

All reviews on Google Yelp

Drop-in counter

Visit the workshop

Best Shoe Repair & Alterations

745 N Gilbert Rd #102, Gilbert, AZ 85234

Gilbert Towne Center (corner of Gilbert Rd & Guadalupe)

Phone: (480) 813-9259 Call now

Counter hours

Monday 11 AM – 5:30 PM
Tuesday 11 AM – 5:30 PM
Wednesday 11 AM – 5:30 PM
Thursday 11 AM – 5:30 PM
Friday 11 AM – 5:30 PM
Saturday 11 AM – 3 PM
Sunday Closed
  • Credit cards accepted
  • Wheelchair-accessible entrance
Intersection schematicGilbert & Guadalupe
GILBERT TOWNE CENTER E GUADALUPE RD N GILBERT RD N Suite #102Best Shoe Repair
Open in Google Maps (480) 813-9259